Professional window installing is a half of success, so we are presenting the following few advices on what should you pay your attention during the mounting team visit.

Buying windows is an investment for years. Aware customer carefully selects profiles. The sales departments are visited by the prepared and deliberated customer, who makes a decision after careful analysis of the propositions. Everyone pay the attention to the technical parameters to obtain the best possible protection against the cold, moisture and noise. At first they match windows to the interior color and select adequate material: practical PVC, stylish wood or aluminum for larger surfaces. Then they sign the contract. But it is not the end of the project. One of the most critical issue on windows purchases is the installation. Even the best product if it's wrong and improper mounted, may lost its properties.

To prevent subsequent failures, and also to prevent the complaints, it's worth to be prepared for the mounting team visit. The more the customer will know about the process, the less probability is to emerge operational problems in the future, such as: lack of leakage, problems with opening or profile deformation. And usually the wrong installation is exactly one of the most common causes of complaint.

At the beginning - Fieldwork

The manufacturer of the purchased windows delegates to the mounting the own group of specialists, usually included from two to four people. First time the team visits the customer before finalizing the transaction, to make the necessary measurements. Then you may ask a few questions, because this information might be helpful during the making a final decision.

Obligatory questions to the experts engaged in measuring, must be related to the parameters of the proposing by them windows. Specialists, when looking at the place where the product will be installed and used, may advise many technical issues and appropriate solutions in thermal and sound insulation of the frames and glass.

- Talking with the good mounting team, it's worth to learn not only about their offer solutions, but also to gather as much information as possible about the materials they plan to use for the installation - for example: about foam, mortar to the outside and inside and fittings. Equally important is the method of mounting, whether they plan to use the anchors or dowels. Later, you may check all the collected information to avoid any surprises as a result of use the inappropriate materials - Radosław Obłuski says, the specialist of installing at the BC company

Mounting windows means more dust and noise. Remember to secure the room before that. In doing so, you can use the help of the installing team. It is also expected that after work the team will clean everything.

The time for mounting the window depends on the quantity and the additional equipment which will be also installed - roller blinds, handles, windows sills, and others. For example, the disassembly of the old windows and installation the new one in a three-rooms flat, can take around 5 - 6 hours. The installation process always starts from the verification of the goods quality. It is important to carefully inspect the windows, check that they are not damaged and that all accessories are adequate to the order.

During- A bit of technology and the knowledge

During the mounting operation the team must be controlled. If the customer has already familiarized with the rules of installing and sealing the windows, will certainly notice any probable errors when its possible to remove them.
- The most popular errors consist of improper mounting the frame to the wall. It is easy to eliminate them by checking plumb-line, horizontal-line and slant of the window frame by the spirit level - Radosław Obłuski explains.

After the correct installation of frame (frame where the sash is mounted), it is important to pay attention to the distribution of the anchors or dowels. Keep in mind that they are used for mounting (keeping) the window in the wall of the building. So it is a mistake to mount the window only by one or two anchors. Properly fitted frame should be set by anchor or dowel, placed approximately in 15 cm distance from the corner and in the intervals of not more than 70 cm from each other. Also note that the polyurethane foam and the other isolating materials are used only in the purpose of achieving better thermal and sound insulation.

Other popular mistakes made by technicians team are related with the selection of inappropriate mortar - it should be done on the basis of cement, not plaster. Also, it is important to verify if the external window eaves (weather bead) or window sills are mounted into the window correctly. The installation and insulation of the place where they are connecting with the jamb (the hole where the window is fixed) are extremely important. This critical place, is the most vulnerable for the weathering.

Customers' right to the complaint

The guarantee that you obtain for new purchased windows includes also the window's installation. Its period depends on companies. - BUDVAR Centrum SA takes responsibility for the actions and possible mistakes of the technicians team. The guarantee period for the installation ranges 3 years. Moreover, within two weeks from the installation of windows, you can report on a defect, which will be removed immediately according to the simplified complaint procedure - Radosław Obłuski informs.